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Frequently Asked Questions (FAQs)

To sell products to Olive & Branch M&D, please contact us via one of the options on our Contact Us page.

At Olive & Branch M&D we work closely with our customers and listen carefully to their needs. It is from that feedback loop that we often get enhancement suggestions for our products, or new product ideas entirely. Even though as a company we are built on innovation, we are always on the lookout for exciting new specialty products and materials that solve everyday problems in the industries we serve. Our customers, employees, and outside product developers are great sources of product ideas.

Have you ever had an idea for a unique product that could help professionals in a particular industry? We may be interested in your idea! Don’t worry if it’s still just an idea, we can help fill in the blanks. Who knows; your idea could be the next big product!

With your partnership and your help in innovation we can continue to provide unique specialty products that match Olive & Branch M&D’s goals, strategies, and needs, and help create positive results for our customers.

To discuss a product idea, please call us at 737-242-6754, or email us at [email protected].

As a growing company, Olive & Branch M&D is always on the lookout for opportunities to partner with distributors, exporters, or resellers. Opportunities, however, must be the right Fit. If you like one of our products and would like to explore cooperation possibilities, please call us at 737-242-6754, or email us at [email protected] to discuss.

To submit a purchase order with Olive & Branch M&D, you must first set up an account and be quoted for the material by a member of our team. Once you have an official account with us, and a quote in hand, you may contact us to place an order at 737-242-6754 or via email at [email protected].

Olive & Branch M&D’s order confirmation document contains your company name, ship to address, product(s) ordered, quantity ordered, product cost, any applicable freight cost or fees, and the scheduled ship date for the order. Some orders can be tentatively scheduled and may be subject to change. If your order is scheduled as tentative, we will advise in the order confirmation email.

If a COA is needed for a product, we can provide one upon request. We can also provide COAs electronically as soon as your order ships. Just contact us to discuss your preferences. You can contact us at 737-242-6754, or via email at [email protected].

If your order was shipped by Olive & Branch M&D, to obtain a copy of the bill of lading, contact us at 737-242-6754, or via email at [email protected].

If your order was picked up and delivered using your preferred carrier, contact your carrier or 3rd party billing company to obtain a copy of your bill of lading.

Olive & Branch M&D accepts payment via wire transfer or paper check. We are open to discussing and exploring additional ways for customers to pay our invoices. If you have questions about your invoice, or how to pay an invoice, please contact us at 737-242-6754, or via email at [email protected].

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